Help center
How can we help?
Step-by-step instructions for every feature. Type what you are trying to do.
Getting started
Open your account, get paid, and sell your first ticket.
Events and tickets
Events, ticket types, prices, codes, add-ons and publishing.
Reserved seating
Build seating charts, bleachers and tables, then sell by the seat.
Box office
Sell in person by cash, card, QR code or card reader.
Doors and printed tickets
Scan tickets on any phone, online or off, and print tickets.
Money, orders and reports
Fees, refunds, cash sales, orders and every report.
Marketing
Customers, email, tracking links, giveaways and referrals.
Your account and team
Branding, staff logins, roles and passwords.
New here? Watch the 3-minute tour
See the whole platform, from building an event to scanning the last guest in, before you book a walk-through.
Watch the tourStill stuck?
Tell us what you are trying to do and we will walk you through it, usually the same day.