Fulfill add-on orders

Part 1Open the add-on orders list

1. 1Click Events in the sidebar, then click the name of your event.
2. 2Scroll to Apparel and add-ons.
3. 3Click See what has been ordered and mark items handed over.
4. 4Read the line under the Add-on orders title. It shows how many items were ordered and how many are still to hand over.

Items are grouped under Will call, Pickup and Shipping. Each row shows the Buyer with email and phone, the Item with its size, the Qty and the Order number. Shipping rows also show the Ship to address.

Part 2Mark items as done

1. 1Find the buyer's row in the right group.
2. 2Click Mark handed over when you give a will call or pickup item to the buyer.
3. 3Click Mark shipped when you mail a shipping item.
4. 4Check that the row fades and shows Handed over or Shipped with the name of the person who marked it.
5. 5Click Undo on that row if you marked the wrong one.

Part 3Show only what is left

1. 1Click Only what is left to do at the top right to hide finished rows.
2. 2Click Show everything to bring them back.
3. 3Click Back to event to return to the event page.

When everything is done, the filtered list shows Nothing left to hand over.

Tips

• Only paid orders appear here. An item shows up as soon as its order is paid.
• Unfinished rows always sort to the top, oldest order first, so you can work down the list.
• At a busy will call table, keep the list on Only what is left to do so handed over items drop out of the way.

If something goes wrong