Company profile and branding

Part 1Update your company profile

1. 1Click Settings in the sidebar.
2. 2Scroll down to Company profile.
3. 3Edit Company name. It needs at least 2 characters.
4. 4Fill in Support email and Support phone.
5. 5Type your full web address, starting with https://, in Website.
6. 6Write a short Description of your company. It can be up to 2,000 characters.
7. 7Type your postal address in Mailing address. It can be up to 300 characters.
8. 8Click Save profile. You see Saved.

US law requires a postal address in every marketing email, so email campaigns cannot be sent until Mailing address is filled in.

Part 2Add your logo and images

Branding applies to all your event, checkout and ticket pages.

1. 1Click Settings in the sidebar, then click Branding at the top of the page.
2. 2Click Upload under Logo and choose a file. A wide PNG with a transparent background works best.
3. 3Click Upload under Favicon to set the small icon in the browser tab. Use a square image of at least 64 x 64 pixels.
4. 4Click Upload under Background image to fill the page behind your event details. Pick something subtle so text stays readable.
5. 5Click Replace to swap an image, or Remove to clear it.
6. 6Click Save branding. Images are not applied until you save.

You can upload PNG, JPG, WebP, GIF or ICO files up to 3 MB. SVG files are not accepted. Large photos are shrunk for you before they upload. You can also paste an https:// image link into the box under each image.

Part 3Choose your colors

1. 1Check the box beside Button color and pick a color for buttons and highlights.
2. 2Check the box beside Accent color and pick a color for giveaway and secondary highlights.
3. 3Check the box beside Background color and pick the page background behind the cards.
4. 4Look at Preview to see how your title, card and Checkout button will look.
5. 5Click Save branding.

A color is only used when its box is checked. Uncheck it to go back to the standard color. Button and heading text switch between black and white on their own so they stay readable.

Part 4Use different branding for one event

1. 1Click Events in the sidebar and open the event.
2. 2Scroll to the bottom and click Event page branding to open it.
3. 3Set only the images and colors you want to change for this event.
4. 4Click Save branding.

Anything left blank uses your company branding from Settings. The line beside the heading shows Using company branding or Custom for this event.

Tips

• Changing your Company name does not change the web address of your event pages, so links you already shared keep working.
• Company profile is not in the list of links at the top of Settings. Scroll down past Your own fees to find it.
• Your Support email starts out as the email you signed up with.

If something goes wrong