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Ticket-Worx

Create your company account

Sign up your company on Ticket-Worx, agree to the Terms of Service, and land in your dashboard ready to set up your first event.

Who can do this: Anyone can sign up. The person who creates the account becomes the company's Owner.

Part 1Sign up your company

Signing up takes about a minute. There is no approval step, so your account is ready the moment you create it.

  1. 1Open the Ticket-Worx sign in page and click Create a producer account.
  2. 2Type your company or organization name in Company name. It needs at least 2 characters.
  3. 3Type your own name in Your name.
  4. 4Type the email you want to sign in with in Work email.
  5. 5Choose a Password of at least 10 characters.
  6. 6Read the short list under Before you continue, the important part of our terms:. Click Terms of Service or Privacy Policy to read the full text in a new tab.
  7. 7Check the box that starts I have read and agree to the to agree on behalf of your company.
  8. 8Click Create account.

You are signed in right away and taken to your dashboard. The Overview page shows Your account is active. under your company name.

Part 2What to do next

You can build events right away, but two things must be in place before buyers can pay.

  1. 1Click Settings in the sidebar.
  2. 2Connect your Stripe account under Getting paid so you can take card payments.
  3. 3Add your buyer terms under Terms and privacy policy. Tickets cannot be sold until these are filled in.
  4. 4Click Events in the sidebar, then New event, to start your first event.

Part 3Accept updated terms later

When Ticket-Worx updates its Terms of Service, the dashboard pauses for your company until an owner or admin accepts the new version.

  1. 1Sign in as usual. You see a page titled Our terms have been updated.
  2. 2Read the summary under In short.
  3. 3Click Read the full Terms of Service to open the full text.
  4. 4Check the box that starts I have read and agree to the Terms of Service and Privacy Policy.
  5. 5Click Agree and continue. The dashboard opens again for everyone on your team.

Staff who are not an owner or admin see a message asking an owner or admin to sign in and accept. They cannot use the dashboard until that is done.

Tips

  • The email you sign up with is also saved as your company's Support email. You can change it later in Settings under Company profile.
  • Sign up once per company. To give staff their own logins, add them under Team in Settings instead of creating more accounts.
  • Ticket-Worx keeps a record of who accepted the terms and when, so use your real name.

If something goes wrong

You see "An account with that email already exists. Try signing in."

That email already has a Ticket-Worx login. Click Sign in instead. If you forgot the password, click Forgot password? on the sign in page.

You see "Please read and agree to the Terms of Service to continue."

Check the agreement box above the Create account button, then click Create account again.

You see "Too many accounts have been created from this connection."

Only 5 accounts can be created from one internet connection per hour. Wait an hour and try again, or contact Ticket-Worx.

You see "Use at least 10 characters."

Your password is too short. Choose one with 10 or more characters.

Create your company account - Help | Ticket-Worx